Privacy Policy — Terrabella Skin Spa

This Privacy Policy explains how Terrabella Skin Spa("we," "us," or "our") collects, uses, and protects information when you visit https://terrabellaskin.com or contact us. By using our website, you agree to the practices described here.

Who we are

Terrabella Skin Spa
125 N. Main Street, Cedar City, UT 84720
Email: terrabellaskin@gmail.com
Phone: +1-435-990-1975

Information we collect

We collect only what we need to run the spa and our website:

Information you give us. When you book, join a waitlist, or contact us, we collect your name, email address, phone number, and any details you include in your message or appointment request.
Information collected automatically. When analytics is enabled and you consent, we collect standard usage data such as pages viewed, approximate location, device and browser type, and how you reached the site. This is gathered through cookies and similar technologies.

We do not knowingly collect information from children under 13.

How we use your information

To schedule, confirm, and manage appointments and memberships.
To respond to your questions and requests.
To send appointment details, including any door access code tied to your booking.
To understand how the website is used and improve it (only with your consent).
To keep the site and our services secure, and to meet legal obligations.

Cookies and analytics

We use cookies to keep the site working and, with your consent, to measure traffic through Google Analytics 4. Analytics and advertising storage stay switched off until you accept them through our cookie banner. Google Analytics does not store your full IP address. For details and how to change your choice, see our Cookie Policy.

How we share information

We do not sell or share your personal information for money or for targeted advertising. We disclose information only to service providers who help us operate, such as:

Google (website analytics), when you consent.
Our website host and booking or payment providers, to deliver the services you request.

We may also disclose information if required by law, or to protect our rights, property, or safety.

How long we keep it

We keep appointment and contact records for as long as needed to serve you and to meet business and legal requirements, then delete or anonymize them. Analytics data is retained according to Google Analytics settings.

How we protect your information

We use reasonable administrative and technical safeguards to protect your information. No method of transmission or storage is perfectly secure, so we cannot guarantee absolute security.

Your choices and rights

You can decline analytics cookies at any time, ask us to correct or delete the information you have given us, or ask what we hold about you. To make a request, email terrabellaskin@gmail.com. We will respond within a reasonable time.

Depending on where you live, you may have additional rights under laws such as the California Consumer Privacy Act or the Utah Consumer Privacy Act. We honor access, correction, and deletion requests regardless of whether those laws apply to us, and we do not discriminate against you for exercising any privacy right.

Third-party links

Our site may link to other websites (for example, maps or social media). We are not responsible for the privacy practices of those sites; review their policies separately.

Changes to this policy

We may update this policy from time to time. The "Last updated" date above shows the most recent version. Significant changes will be posted on this page.

Contact us

Questions about this policy? Email terrabellaskin@gmail.com or write to us at 125 N. Main Street, Cedar City, UT 84720.